Whether your recall runs is a measurable fact.

The four axes

• Recall speed (30%). From due-date to first touch — pre-due reminders score best; "whenever the list gets worked" scores what it deserves.
• Recall persistence (30%). How many touches an overdue patient gets before your practice gives up. One postcard is a coin flip; a sequence is a system.
• Program coverage (25%). Whether recall runs as a system at all — automated on due dates with human oversight, versus checkout-rebooking-plus-hope. Includes whether anyone has EVER re-contacted the long-lapsed.
• Channel coverage (15%). Whether recall travels channels patients actually see — text and tappable rebooking links versus the postcard pile and calls to voicemail.

The free score vs. the $500 first fix

The free score is what you tell us, labeled as that. The first fix is a week that ends with your recall actually running. Days one and two: your lapsed list baselined from your own records, with your written permission — who has quietly passed their window, how deep the list runs, what they have heard from you. Timestamped from your own system. Days three and four: ONE fix from the menu below, built and running. Day five: the before/after in writing.

The menu (your report's worst axis picks)

• The Recall-Batch Install (recall rhythm worst — most common). The first reactivation batch goes out in your voice — approved by you before anything sends — and the monthly recall calendar starts running behind it.
• The Lapse-Trigger Install (tracking worst). Patients get flagged automatically at your chosen month mark, so finding the lapsed stops depending on someone remembering to look.
• The Winback Ladder Install (persistence worst). Three touches with a tappable rebook path, instead of one hopeful postcard.
• The honest opt-out, always included — a clean list beats a big one, and patients who want out get a real way out.

One fix per $500, from this menu — the cap is what keeps the price honest. Scope beyond the menu is the full build, quoted in writing.

What we don't do

• No patient data, ever — test records are personas we control, marked clearly in your system, and removed after the window.
• No probes on channels you exclude. Permission is written and explicit.
• No padded findings. "Your recall runs" is a deliverable we're glad to hand you, in writing.

Prices on the page, where they belong

The first fix is prepaid and scheduled online in one step. If your baseline shows recall already runs, we install the menu item you pick anyway or hand you that finding in writing — your call.